Frequently Asked Questions
All FAQs
Generator Maintenance and Servicing
Can CPR install new generator systems?
Yes. CPR Electrical installs new standby generator systems, including both automatic and manual changeover setups. We ensure safe integration with existing electrical infrastructure, along with full testing and compliance with Australian Standards.
How often should a generator be serviced?
Generator servicing frequency depends on usage and site requirements, but regular scheduled maintenance is essential to ensure reliability and compliance. We can tailor a servicing program to suit your operation.
Do you provide load testing for generators?
Yes, we carry out load bank testing to verify generator performance and ensure it can handle operational demands when required.
Can you service generators at remote sites?
Yes, CPR services generators across regional and remote Western Australia, including off-grid locations.
What happens if a generator fails during operation?
We provide fault finding and repair services to quickly diagnose issues, restore operation, and minimise downtime.
Do you provide maintenance programs?
Yes. We offer preventative maintenance programs tailored to your site to reduce the risk of failure and extend equipment lifespan.
Do you supply backup generators?
Yes. CPR Electrical can supply and coordinate backup generators ranging from 13kVA to 100kVA, supporting temporary power requirements and emergency response for industrial and commercial operations.
What if we require a larger generator?
CPR Electrical has access to trusted suppliers who can provide larger-capacity generators when required. We coordinate supply, installation and integration to ensure reliable temporary power for industrial and commercial operations.
What is the difference between an ATS and an MTS?
An Automatic Transfer Switch (ATS) automatically transfers power to a generator during a mains failure without operator intervention. A Manual Transfer Switch (MTS) requires an operator to start the generator and manually switch the load across. The appropriate system depends on the level of automation and response time required for the site.
CCTV Security Systems & Access Control
What types of CCTV systems do you install?
We install a range of CCTV systems including fixed, dome, and PTZ cameras, tailored to suit industrial, commercial, and high-risk environments. Each system is designed to provide full site coverage and reliable performance.
Can CCTV be integrated with access control systems?
Yes. We regularly install integrated systems where CCTV, access control, and alarms work together, providing a complete security solution with centralised monitoring and improved site visibility.
Do you provide remote access to CCTV systems?
Yes. We configure secure remote monitoring systems that allow you to view live and recorded footage from mobile devices or desktop platforms, depending on your requirements.
Where do you provide CCTV and security system services?
We service Perth, Bunbury, the South West, and regional Western Australia, including remote and industrial sites.
Are CPR Electrical licensed security installers?
Yes. CPR Electrical’s technicians hold Security Installer Licences issued by WA Police and maintain current police clearances. This ensures all CCTV, access control and security system work is carried out in accordance with relevant licensing and regulatory requirements.
General
Does CPR do domestic work?
Unfortunately, CPR only undertakes industrial and commercial electrical work. Domestic electrical work is generally handled by local contractors in your area.
How does your team mitigate arc flash risks?
Our electricians are trained to identify high-risk electrical work areas and implement appropriate control measures. This includes conducting risk assessments, wearing task-specific PPE and modifying work methods where required to minimise risk to personnel. All work is carried out in accordance with relevant Australian Standards and site safety procedures.
Can CPR attend to breakdowns in a factory with complicated equipment?
Absolutely. CPR has more than enough experience in their team to tackle the most complex and difficult industrial electrical tasks.
How can I contact CPR after office hours?
Contracted clients with active service agreements can ring our office number on (08) 9356 6355. It will divert to the after-hours technician who will be able to assist you. Our normal office hours are 7:00 AM to 3:30 PM, Monday to Friday.
What is the minimum charge for after-hours call-outs?
The minimum charge-out rate for after-hours call-outs is 4 hours at the premium rate.
Industrial Electrical
Do you provide out-of-hours or emergency electrical services?
Yes, CPR Electrical provides planned maintenance support, after-hours repairs, and 24/7 emergency breakdown services to minimise downtime.
Can you work around production schedules?
Absolutely. Our team coordinates work to avoid operational disruption, including weekends, nights, or planned maintenance periods.
Are your electricians qualified and competent to work in hazardous areas (EEHA)?
Yes, our electricians are trained and competent in Electrical Equipment in Hazardous Areas (EEHA), carrying out inspections, compliance upgrades, and hazardous area dossier documentation in accordance with relevant Australian Standards.
Do you provide automation and control wiring?
Yes, including PLC, SCADA and instrumentation for industrial operations.
Commercial Electrical Fit-Outs
Can you work after-hours so our business can stay open?
Yes. CPR regularly delivers after-hours and staged works to minimise disruption to operational businesses.
Do you provide compliance documentation?
Yes. Where required, we provide Electrical Safety Certificates and associated test documentation for completed electrical works, in accordance with Western Australian regulatory requirements.
Can you work with our builder or fit-out contractor?
Absolutely – we frequently collaborate with project managers, builders, designers and shopfitting teams.
Do you handle data and communications?
Yes. We install structured cabling, fibre, patch panels and full data network infrastructure.
Can you install security systems?
Yes. We are licensed security installers and provide CCTV, access control, alarm and intercom systems for commercial and industrial environments.
Maintenance & Servicing
How often should electrical maintenance be carried out?
This depends on your site operations and asset type, but most facilities require a mix of annual, biannual and quarterly inspections to meet compliance requirements.
Can you perform maintenance outside operating hours?
Yes, CPR routinely performs maintenance after-hours or during planned shutdowns to minimise business disruption.
Do you provide full compliance documentation?
Yes. All testing, inspections and servicing include detailed reports.
Do you service multi-site portfolios?
We manage electrical maintenance across large commercial and industrial portfolios, coordinating schedules and providing consistent reporting.
Do you offer emergency call-out services?
Yes, 24/7 emergency response is available for existing clients.
Automation & Control Systems
Can you upgrade legacy PLC systems?
Yes, we can repair, reprogram or fully replace outdated PLC hardware and migrate you to a modern system.
Do you work with engineers or OEM automation specialists?
We frequently collaborate with engineering teams, machine manufacturers and integrators to ensure a seamless installation.
Can you integrate automation with our existing equipment?
Yes, we can integrate new control systems with your current motors, sensors, conveyors and plant equipment.
Do you provide commissioning documentation?
Every automation project includes testing, commissioning, as-builts and change-control documentation.
Can automation reduce downtime?
Yes. Automation improvements often increase reliability, reduce manual errors and improve safety interlocks.
High Voltage Electrical Work
Do you have licensed HV electricians?
CPR has licensed electricians authorised for HV switching in day-to-day operations. For larger or specialised high-voltage projects, we work in partnership with licensed HV technicians.
Can you support substation and transformer installations?
Yes, we assist with HV equipment installation, coordination and integration with LV systems.
Do you provide documentation for HV works?
All HV-related work includes detailed testing, commissioning and compliance reports.
Do you handle HV cabling faults?
We provide isolation, diagnostics and repair coordination with licensed HV partners.
Data & Communications
Do you provide testing and certification for all cabling?
Yes, all structured cabling and fibre installations include full testing and reporting.
Can you install cabling during business hours without disruption?
We offer staged, after-hours or low-impact installation depending on your operational needs.
Do you install the networking hardware as well?
Yes, we can install racks, patch panels, switches and UPS as part of your network build.
Do you provide fibre optic terminations?
Yes, our team can install, splice and test fibre cabling for industrial, commercial and mining facilities.
Can you integrate security systems with our network?
Absolutely. We frequently provide cabling infrastructure for CCTV, alarms and access control, working in coordination with your IT team.
Hazardous Area Work
Do you provide verification inspections?
Yes. Our electricians trained and competent in EEHA carry out periodic inspections and provide detailed inspection reports in accordance with relevant standards and site requirements.
Can you update our hazardous area dossier?
Absolutely, we can update registers, drawings, inspection records and HA dossiers.
Do you install HA-rated equipment?
Yes, we install conduit, cabling, enclosures, motors and equipment rated for your classified zone. Where required, we provide relevant test documentation and detailed inspection reporting for the works completed.
Do you work with flammable gas and dust hazards?
We handle both gas/vapour (Zone 0, 1, 2) and dust environments (Zone 20, 21, 22).
Can you rectify non-compliant HA findings?
Yes, if we identify incorrectly installed equipment or non-conformances, we can recommend and carry out rectification or replacement works, and provide detailed inspection reporting as required.
Remote & Regional Operations
Can CPR mobilise to remote regions?
Absolutely. We service the Pilbara, Goldfields, South West and other regional areas via FIFO or DIDO.
Can you work with engineering teams or OEMs?
We frequently coordinate with engineers, OEM technicians and site electricians on installations and major works.
Do you support ongoing remote site maintenance?
Yes. CPR Electrical provides scheduled and ongoing maintenance services for remote and regional operations, aligned with site safety procedures and operational requirements.
Can CPR scale crews for regional projects?
Yes. We allocate appropriately sized teams based on project scope and site requirements, ensuring efficient delivery while maintaining safety and compliance standards.
How does CPR integrate with existing site safety and compliance systems?
CPR Electrical works in alignment with established site procedures, permit systems and contractor management requirements. Our electricians are experienced in operating within regulated and high-risk environments, ensuring all works are delivered safely, efficiently and in accordance with relevant Australian Standards and site-specific protocols.
Do you install and maintain generators for remote sites?
Yes. CPR Electrical provides installation, connection and ongoing maintenance of standby and temporary generators for remote and regional operations across Western Australia. We ensure generators are safely integrated into existing electrical systems, tested in accordance with Australian Standards, and maintained to support reliable site operations.
24-7 Emergency Breakdowns
How quickly can you respond?
Response times vary by location, but CPR prioritises urgent breakdowns and aims to attend as fast as possible, including after-hours.
Do you provide temporary fixes if a full repair isn’t possible immediately?
Yes, if required, we can provide safe temporary solutions to restore essential operations until a full repair is completed.
Do you offer after-hours, overnight or weekend support?
Yes. We provide 24/7 emergency breakdown support for contracted clients (including after-hours, overnight and weekends).
Do you diagnose the cause of the issue?
Yes, we identify the underlying fault and provide a plan to prevent the issue from recurring.
Who do we call for an emergency breakdown?
Call our office on 9356 6355. If it’s after hours, your call will automatically divert to our on-call technician (contracted clients only).
Do you have backup generators for an outage?
Yes. We can supply mobile generators for short-term outage support, including single-phase and three-phase options. For larger or higher-capacity requirements, we work with trusted partners to source appropriate temporary power solutions.
What’s the minimum charge for after-hours work?
For after-hours callouts (3:30 pm–7:00 am), the minimum charge is 4 hours at our premium rate (contracted clients only).
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